In this episode, Sean Provencher discusses the importance of setting standards, goals, and expectations when hiring someone. He emphasizes the need for clarity and communication in order to ensure a successful working relationship. We discuss examples of setting standards and goals for new hires, both for administrative roles and real estate agents. He also highlights the importance of probationary periods and making judgment calls based on performance. Finally, we discuss the significance of setting expectations for how to win, how to lose, and how to have difficult conversations.