In this episode, Kristen interviews author of Reimagine Customer Success, Sasi Yajamanyam. They discuss the joys and challenges of writing and shifts that are happening in the customer success field. If you'd like to reach out to Sasi, you can reach out to his LinkedIn profile.
All content for Reading For Success is the property of Kristen Hayer and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode, Kristen interviews author of Reimagine Customer Success, Sasi Yajamanyam. They discuss the joys and challenges of writing and shifts that are happening in the customer success field. If you'd like to reach out to Sasi, you can reach out to his LinkedIn profile.
Minisode 2.6 - How Good is Your Company at Change?
Reading For Success
4 minutes
4 years ago
Minisode 2.6 - How Good is Your Company at Change?
This week, Kristen Hayer reviews: “How Good is Your Company at Change?” by David Michels and Kevin Murphy.This article illustrates a framework for measuring what they call “change power” or your organization’s capacity for change. Next week, Kristen will kick off her review of Donna Weber’s new book: “Onboarding Matters”. If you'd like to read along, you can purchase a hard copy or Kindle edition here. While she has some books in mind for the rest of the season, she'd love suggestions...
Reading For Success
In this episode, Kristen interviews author of Reimagine Customer Success, Sasi Yajamanyam. They discuss the joys and challenges of writing and shifts that are happening in the customer success field. If you'd like to reach out to Sasi, you can reach out to his LinkedIn profile.
