In this episode, Kristen interviews author of Reimagine Customer Success, Sasi Yajamanyam. They discuss the joys and challenges of writing and shifts that are happening in the customer success field. If you'd like to reach out to Sasi, you can reach out to his LinkedIn profile.
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In this episode, Kristen interviews author of Reimagine Customer Success, Sasi Yajamanyam. They discuss the joys and challenges of writing and shifts that are happening in the customer success field. If you'd like to reach out to Sasi, you can reach out to his LinkedIn profile.
In this episode, Kristen introduces her new co-host, Russell Bourne! Together, they review Now, Discover Your Strengths by Don CliftonThis book contains a strength assessment and provides a guide for how to lead your team based on their skills. Listen in and hear Kristen and Russell discuss their strengths and whether or not it's worth the read! Next month, they will review Digital Customer Service, by Rick Delisi and Dan Michaeli. The new episode will be available on November 4th, 2021.
Reading For Success
In this episode, Kristen interviews author of Reimagine Customer Success, Sasi Yajamanyam. They discuss the joys and challenges of writing and shifts that are happening in the customer success field. If you'd like to reach out to Sasi, you can reach out to his LinkedIn profile.
