Join Chris as he sits down with Jeff Cox, President of the Automotive Maintenance and Repair Association, and Andrew Car from SSI to explore the game-changing world of Digital Vehicle Inspections (DVI). Learn how the Motorist Assurance Program (MAP) is setting industry standards for repair recommendations, and discover why shops using visual DVIs see triple the approval rates for their recommendations. From eliminating "shop speak" to giving customers the tools they need to make informed decisions, this episode reveals how technology is building unprecedented trust between auto shops and their customers. Whether you're a shop owner still using paper inspections or looking to optimize your digital workflow, you'll walk away understanding why pictures truly are worth a thousand words—and potentially thousands in additional revenue.