Abigail Cooper is a Chartered Quality professional leading Quality Performance and Compliance across EMEA at Otis Elevators. A passionate and dynamic self-starter with a strong people-focus, she is a keen promoter of Right First Time and Zero Defects culture. Abigail is Customer obsessed, both internal and external, and supports organisations to deliver value to the external customer whilst ensuring internal operations are smooth, effective and value added.With a passion for supporting young people to look into a variety of career paths to suit their individual learning styles, Abigail has been involved in STEM for many years. She has a special interest in encouraging young women into engineering and technical roles to increase gender parity.A strategic thinker, Abigail has strong emotional intelligence with a firm view that if we don’t win together, nobody wins.