In this episode, I explore deep listening. Too often, listening is an act observed in the breach—people listen less to understand and more to reply, critique, or dismantle. We rush to respond, to showcase our point of view, to close a deal, or to flaunt our knowledge.

But Deep listening will make for a better society. It fosters stronger relationships, healthier households, more cohesive communities and more dynamic civil society organisations. Deep listening – consistently practicing it – can make you more insightful, positively transform your relationships, and generally make you a better human being.