Ready to love your job, crush your career goals, and become the kind of leader everyone actually wants to work with?
Welcome to the Radical Candor podcast, where you'll learn how to kick ass at work without losing your humanity. Host Amy Sandler and Radical Candor co-founders Kim Scott and Jason Rosoff to break down how you can Care Personally and Challenge Directly — the deceptively simple but powerful formula for building stronger teams, giving (and getting) better feedback, and leading with heart and clarity.
Each episode is packed with real talk, relatable stories, and actionable tips to help you do the best work of your life while building the best relationships of your career. Whether you’re a manager, a team player, or dreaming bigger for your future, this is the podcast that will change how you show up at work — and in life. P.S. Don’t forget to check out Kim Scott’s New York Times and Wall Street Journal bestseller, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Want even more Radical Candor? Join the Radical Candor Community — free forever.
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Ready to love your job, crush your career goals, and become the kind of leader everyone actually wants to work with?
Welcome to the Radical Candor podcast, where you'll learn how to kick ass at work without losing your humanity. Host Amy Sandler and Radical Candor co-founders Kim Scott and Jason Rosoff to break down how you can Care Personally and Challenge Directly — the deceptively simple but powerful formula for building stronger teams, giving (and getting) better feedback, and leading with heart and clarity.
Each episode is packed with real talk, relatable stories, and actionable tips to help you do the best work of your life while building the best relationships of your career. Whether you’re a manager, a team player, or dreaming bigger for your future, this is the podcast that will change how you show up at work — and in life. P.S. Don’t forget to check out Kim Scott’s New York Times and Wall Street Journal bestseller, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Want even more Radical Candor? Join the Radical Candor Community — free forever.
The Cult of The Credo: How a Beloved Brand Betrayed Your Trust 7 | 36
Radical Candor: Communication at Work
1 hour 8 minutes
1 month ago
The Cult of The Credo: How a Beloved Brand Betrayed Your Trust 7 | 36
When a company’s values don’t match its actions, the impact can be devastating. Kim and Amy speak with investigative journalist Gardiner Harris about his book, No More Tears: The Dark Secrets of Johnson & Johnson. Harris uncovers how a company once seen as the gold standard of integrity used its famous “Credo” to build emotional trust while covering up harmful practices—from baby powder linked to cancer to its role in the opioid crisis. The conversation goes beyond one company, raising bigger questions about accountability, transparency, and the systems meant to keep us safe. It’s a candid look at how misplaced trust can cause lasting damage—and what it really takes to create a culture where honesty and responsibility come first.
Get all of the show notes at RadicalCandor.com/podcast.
Episode Links:
Gardiner Harris
No More Tears: The Dark Secrets of Johnson & Johnson
The Weekly | A Secret Opioid Memo That Could Have Slowed an Epidemic | The New York Times
A Devastating New Exposé of Johnson & Johnson Indicts an Entire System | The New Republic
The Johnson & Johnson Cancer Drug Scandal That Encapsulates Corruption In Health Care | STAT News
J&J Is Back On The Legal Warpath After Striking Out In Baby Powder Bankruptcy | Reuters
Antipsychotic Drugs and Nursing Home Residents: What Do the Different Numbers Mean? | Center for Medicare Advocacy
Empire of Pain: The Secret History of the Sackler Dynasty
The Least of Us: True Tales of America and Hope in the Time of Fentanyl and Meth
Physician Payments Sunshine Act (also known as the Open Payments program)
Watch Cold Case: The Tylenol Murders | Netflix
Connect:
Website
Instagram
TikTok
LinkedIn
YouTube
Bluesky
Chapters:
(00:00:00) Introduction
Kim and Amy introduce Gardiner Harris, investigative journalist and author.
(00:01:01) No More Tears
Why Gardiner’s book hasn't been widely covered by the media.
(00:07:35) Hidden Dangers of Products
Overview of Johnson & Johnson’s vast range of dangerous products.
(00:15:13) Antipsychotics in Nursing Homes
How antipsychotics were pushed to sedate elderly patients.
(00:16:58) Opioids & Corporate Responsibility
The role Johnson & Johnson played in the opioid epidemic.
(00:24:04) The Power of Branding & Emotional Trust
The exploitation of emotional branding to avoid accountability.
(00:27:28) Incentives, Conflicts, & Complicity
How financial incentives corrupted doctors, researchers, and hospitals
(00:39:12) Breaking Points & Speaking Up
Stories about the individuals affected by Johnson & Johnson.
(00:47:27) The Cult of the Credo
How J&J weaponized its corporate credo to silence whistleblowers.
(00:52:19) How J&J Got Away With It
The ways J&J avoided accountability and hid decades of misconduct.
(00:57:36) Tylenol, Safety, & the Illusion of Trust
The FDA’s inability—or unwillingness—to enforce safety despite evidence.
(01:03:29) Hope, Oversight & Individual Action
How individual action and awareness can drive systemic change.
(01:08:10) Conclusion
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Radical Candor: Communication at Work
Ready to love your job, crush your career goals, and become the kind of leader everyone actually wants to work with?
Welcome to the Radical Candor podcast, where you'll learn how to kick ass at work without losing your humanity. Host Amy Sandler and Radical Candor co-founders Kim Scott and Jason Rosoff to break down how you can Care Personally and Challenge Directly — the deceptively simple but powerful formula for building stronger teams, giving (and getting) better feedback, and leading with heart and clarity.
Each episode is packed with real talk, relatable stories, and actionable tips to help you do the best work of your life while building the best relationships of your career. Whether you’re a manager, a team player, or dreaming bigger for your future, this is the podcast that will change how you show up at work — and in life. P.S. Don’t forget to check out Kim Scott’s New York Times and Wall Street Journal bestseller, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Want even more Radical Candor? Join the Radical Candor Community — free forever.
