When it comes to Quick Communication Tips, this is one of the easiest tips to start using right away! It's about how your tone ~ sets the tone. The impact of it's effect on how people will listen to you. It's a great awareness and, it gets results fast. For those 'conversations' when your intent is to resolve an issue, try using this tone. Not only will you feel more in control, confident, and relaxed while using it, it can also be one of the most empowering tips to have fun with. My name is Lorna McLaren and I'd love to hear your feedback. http://www.LornaMcLaren.com/ Read the Blogs: http://lornamclaren.blogspot.com/ Follow on Twitter! @lornamclaren