If you witnessed a crime, how confident are you that you could provide good eyewitness testimony? In this episode, Professor Coral Dando talks about the fallibility of human memory and why this really matters to the criminal justice system. She shares her research into best practices when interviewing witnesses and suspects, then suggests a number of evidence-based ways for making the process better. This includes Chat Charlie, developed from a collaboration with Dr Charlotte Adam. Coral's research profile can be found here