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Project Management Matters
Flowium
6 episodes
4 weeks ago
6 - In today’s episode, host Camila, a project manager at Flowium, talks with two leaders, Client Service Director Cassidy and Lead Project Manager Candelaria. They share their paths to leadership, their views on what defines excellent customer service, and the core skills every project manager needs. They discuss how to balance client needs with project demands, set clear boundaries, and build trust. They also cover how AI tools and remote work are changing the way teams deliver service. You...
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Management
Business
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All content for Project Management Matters is the property of Flowium and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
6 - In today’s episode, host Camila, a project manager at Flowium, talks with two leaders, Client Service Director Cassidy and Lead Project Manager Candelaria. They share their paths to leadership, their views on what defines excellent customer service, and the core skills every project manager needs. They discuss how to balance client needs with project demands, set clear boundaries, and build trust. They also cover how AI tools and remote work are changing the way teams deliver service. You...
Show more...
Management
Business
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The Power of Exceptional Customer Service
Project Management Matters
8 minutes
7 months ago
The Power of Exceptional Customer Service
1 - In this debut episode, we're discussing how exceptional customer service creates the foundation for successful projects. You'll Discover: πŸ“Œ How today's evolving client expectations create opportunities for deeper partnerships πŸ“Œ Effective communication strategies that enhance project outcomes πŸ“Œ Practical approaches to transform feedback into mutual success πŸ“Œ How proactive service prevents common project challenges Join our team: flowium.com/career
Project Management Matters
6 - In today’s episode, host Camila, a project manager at Flowium, talks with two leaders, Client Service Director Cassidy and Lead Project Manager Candelaria. They share their paths to leadership, their views on what defines excellent customer service, and the core skills every project manager needs. They discuss how to balance client needs with project demands, set clear boundaries, and build trust. They also cover how AI tools and remote work are changing the way teams deliver service. You...