6 - In today’s episode, host Camila, a project manager at Flowium, talks with two leaders, Client Service Director Cassidy and Lead Project Manager Candelaria. They share their paths to leadership, their views on what defines excellent customer service, and the core skills every project manager needs. They discuss how to balance client needs with project demands, set clear boundaries, and build trust. They also cover how AI tools and remote work are changing the way teams deliver service. You...
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6 - In today’s episode, host Camila, a project manager at Flowium, talks with two leaders, Client Service Director Cassidy and Lead Project Manager Candelaria. They share their paths to leadership, their views on what defines excellent customer service, and the core skills every project manager needs. They discuss how to balance client needs with project demands, set clear boundaries, and build trust. They also cover how AI tools and remote work are changing the way teams deliver service. You...
How to Be the Translator: PMs as the Bridge Between Strategy, Copy, and Design
Project Management Matters
44 minutes
3 months ago
How to Be the Translator: PMs as the Bridge Between Strategy, Copy, and Design
4 - Get ready to dive deep into how flawless communication, teamwork, and best practices keep brilliant marketing strategies from getting lost in translation. Vira Sadlak, a strategist at Flowium and host of the Email Einstein podcast, joins as today’s guest. Vira and Camila work closely on the same team, and in this episode, they reveal how tightly knit pods, collaborative tools, and innovative solutions—like custom GPTs—help their team deliver top-tier service to high-end clients. You...
Project Management Matters
6 - In today’s episode, host Camila, a project manager at Flowium, talks with two leaders, Client Service Director Cassidy and Lead Project Manager Candelaria. They share their paths to leadership, their views on what defines excellent customer service, and the core skills every project manager needs. They discuss how to balance client needs with project demands, set clear boundaries, and build trust. They also cover how AI tools and remote work are changing the way teams deliver service. You...
