Listen here with Kayla Swanson and leading industry experts to keep you in-the-know and up-to-date on the latest for the salon industry! If you feel that your current business model is not working for you and hasn't changed in the last two years or for two decades, we're here to show you the light! Profitable Salon Owner Podcast helps commission salon owners grow their business, profits and an amazing team! High Performance Salon Academy has helped hundreds of salons and thousands of stylists grow their personal income and find their passion for the industry once again. Their infectious high energy makes every event they run not only educational, but extremely engaging.
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Listen here with Kayla Swanson and leading industry experts to keep you in-the-know and up-to-date on the latest for the salon industry! If you feel that your current business model is not working for you and hasn't changed in the last two years or for two decades, we're here to show you the light! Profitable Salon Owner Podcast helps commission salon owners grow their business, profits and an amazing team! High Performance Salon Academy has helped hundreds of salons and thousands of stylists grow their personal income and find their passion for the industry once again. Their infectious high energy makes every event they run not only educational, but extremely engaging.
How to Create a Five-Star Salon Experience Every Time | EP 219 | Profitable Salon Owner
Profitable Salon Owner Podcast
35 minutes 37 seconds
1 week ago
How to Create a Five-Star Salon Experience Every Time | EP 219 | Profitable Salon Owner
What does it take to deliver a truly five-star experience in your salon? In this episode, Shelby Bills, owner of Graeber & Company Salon and Spa, shares the guest experience model that transformed her salon’s culture, consistency, and profitability. With our host Kayla Swanson, Shelby walks through each guest touchpoint (from the first greeting to the final rebook) and reveals how her team built a system rooted in sensory connection, leadership collaboration, and intentional service.
Profitable Salon Owner Podcast
Listen here with Kayla Swanson and leading industry experts to keep you in-the-know and up-to-date on the latest for the salon industry! If you feel that your current business model is not working for you and hasn't changed in the last two years or for two decades, we're here to show you the light! Profitable Salon Owner Podcast helps commission salon owners grow their business, profits and an amazing team! High Performance Salon Academy has helped hundreds of salons and thousands of stylists grow their personal income and find their passion for the industry once again. Their infectious high energy makes every event they run not only educational, but extremely engaging.
