We explore the essentials of managing expectations in intense projects. From handling delays to unrealistic expectations, discover key takeaways on alignment, communication, and success. Learn to consider information sources, communicate the current state, and build trust by delivering on commitments. Gain insights on pushing back against unrealistic expectations and the disruptive nature of intense projects.
Takeaways:
1. Consider the source of information when managing expectations.
2. Understand the current state and communicate it clearly.
3. Build trust by delivering on commitments and being honest about challenges.
4. Push back when faced with unrealistic expectations and choose the best approach.
5. Intense projects can be disruptive and require significant focus and commitment.
6. Understanding the scope and not committing right away is crucial.
7. Quick solutions may have limitations and may not meet all requirements.
8. Tangible impact and building capital are important outcomes of intense projects.
9. Committing to getting information and finding solutions is key.
10. Alignment and communication are essential for successful projects, with product playing a crucial role in driving alignment in organizations.
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-Katie: https://www.linkedin.com/in/kw-m
-Chris: https://www.linkedin.com/in/cswelker
