In this episode, I talk with Chris Butler, Global Head of Product Operations @ Cognizant, about the value of good decision making and how we can train this skill within the product team in low cost and safe ways. Chris Butler is a chaotic good product manager, writer, and speaker. He facilitates critical decision making for teams that build new and innovative products. Chris focuses on bias, uncertainty, and randomization to help build robust and resilient teams. He has over 20 years of product management leadership at Microsoft, Waze, KAYAK, aand Facebook Reality Labs. He is now Assistant Vice President, Head of Product Operations, at Cognizant where he PM's the PM experience.