In this episode of Product Chronicles - The Brazilian Way, Joca Torres, Fabio Duarte, and Paulo Carolli delve into the concept of metrics in product development, addressing the complexities of measuring success in modern products. They discuss how choosing the right metrics is pivotal to ensuring that a product solves real customer problems effectively and how it impacts both team behavior and the product's success.

Key Topics Discussed:

➡️ The challenge of defining product success through metrics;

➡️ Product vs. software: What makes a product truly valuable?

➡️ The importance of aligning metrics with customer happiness;

➡️ Balancing the right metrics with organizational goals;

➡️ Why focusing on customer outcomes is more important than tracking every metric;

➡️ Real-world examples of how to measure the success of products effectively;

➡️ How to ensure that your product’s outcome aligns with your team’s and customer’s expectations;

➡️ The danger of focusing too much on dashboards and losing sight of the bigger picture.

Tune in to hear how measuring the right metrics can lead to better product development, focusing on outcomes that genuinely solve customer needs.