Much of the world around us—our workplaces, products, and public spaces—was never designed with everyone in mind. That oversight can create barriers, limit performance, and even put people at risk. But when ergonomics meets universal design, inclusion becomes innovation.
In this episode of Problem Solved: The IISE Podcast, we hear from two leading voices in human factors and ergonomics: Bobbie Watts, past president of IISE’s Applied Ergonomics Society, and Anuja Patil, current president and risk control director at CNA Insurance.
Together, they unpack how universal design principles are reshaping the way we work, build, and live—from accessible workplaces and flexible production lines to AI-powered safety systems and healthcare environments designed for all.
🔹 Learn how “solving for one benefits many.”
🔹 Discover real-world examples of design that improves performance, safety, and longevity.
🔹 Explore how ergonomics and inclusion fuel innovation in the age of AI.
Whether you’re an engineer, designer, or leader, this episode will change how you think about accessibility, efficiency, and the human side of systems design.
🎙️ October is National Ergonomics Month — celebrate with us by learning how thoughtful design makes work better for everyone.
Learn more about The Institute of Industrial and Systems Engineers (IISE)
Learn more about The Applied Ergonomics Division
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Problem Solved Executive Producer: Elizabeth Grimes
Interested in contributing to the podcast? Email egrimes@iise.org
