
Professor Lamar Pierce studies the tension between employee performance and misconduct. High-powered incentives to sell more stuff, for example, can lead salespeople to lower prices or even misreport what they have sold. It is this kind of misconduct (and much worse) that Lamar studies.
What does it take to rout this out? Lots and lots of time to get the right people and systems in place, and then the discipline to get out of the way.