Professor Chris Eaglin studies how small-and medium-sized companies respond to strategic opportunities in low-income countries, and particularly how drivers in the minibus industry of South Africa deal with the pressures they face. Minibuses take a quarter of all South Africans to work each day. While the system is far from perfect, it is critical to the economic health of communities. The commitment of drivers to get their fares to where they need to go requires overcoming all sorts of problems: equipment repairs, excessive competition, debt repayment requirements, and sometimes criminal interference. There’s a lot for us to learn from these drivers about resilience and adaptability.