Professor Russ Coff is a pioneer in our thinking about strategic human capital and its importance to the competitive advantage of firms. So why do firms train employees in broad skills that make them more employable elsewhere? And why do the relationships that we develop with colleagues and with our employers matter so much to our decisions about whether to quit?

In this conversation, Russ explains some of the paradoxes that arise in employment relationships, and how our perceptions and understandings rest on a lot more than what we are paid.