Public safety is a 24/7 responsibility, especially for the team at Correctional Service Canada’s (CSC) National Monitoring Centre (NMC). As the eyes and ears of CSC, especially during the critical after-hours, the NMC plays a vital role in maintaining public safety, monitoring offenders on various types of releases in the community to keep Canadians safe. 

In this episode, we speak with Daniel Kletke, a supervisor at the NMC, to learn how he and his team manage this crucial and dynamic responsibility.