A learning program for notaries in Indiana was not getting good reviews. Robert Fulk, the chief information officer for the Indiana Secretary of State’s office said people thought it was outdated, long, repetitive and clunky. And it was, until his office redesigned it from top to bottom using AI. Artificial intelligence is now infused into every aspect of the program, from its instructional content to its audio and video assets. “It’s really engaging for the learners,” Fulk says on the latest Priorities Podcast.
Also joining this episode is Patrick Carter, vice president of state practice at Results for America, who says that more states than ever are using evidence-based decisionmaking in their budgets. It’s catching on in other areas, too, he says, but it’s still a relatively unused practice. Budget downturns and declining state revenues could turn that around, though. That, and the practice’s increased body of knowledge and winning examples. “We’ve learned lots of lessons from governments over the last 10-20 years about what works,” Carter says.
Top stories this week:
The Rockefeller Foundation and the nonprofit Center for Civic Futures on Tuesday unveiled a new effort, called the AI Readiness Project, aimed at preparing state governments to use artificial intelligence tools to improve how they administer services to the public.
The Beeck Center for Social Impact and Innovation at Georgetown University is also ramping up its efforts to support AI work in state and local governments. Andrew Merluzzi, who’s serving as its new AI innovation and incubation fellow, said he thinks the recent years of groundwork are finally beginning to bear fruit.
The Federal Communications Commission last week voted to approve an order that will roll back caps on phone and video calls to and from prisons and jails. Some rates are expected to double.
New episodes of StateScoop’s Priorities Podcast are posted each Wednesday. For more of the latest news and trends across the state and local government technology community, subscribe to the Priorities Podcast on Apple Podcasts, Google Podcasts,Soundcloud or Spotify.
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A learning program for notaries in Indiana was not getting good reviews. Robert Fulk, the chief information officer for the Indiana Secretary of State’s office said people thought it was outdated, long, repetitive and clunky. And it was, until his office redesigned it from top to bottom using AI. Artificial intelligence is now infused into every aspect of the program, from its instructional content to its audio and video assets. “It’s really engaging for the learners,” Fulk says on the latest Priorities Podcast.
Also joining this episode is Patrick Carter, vice president of state practice at Results for America, who says that more states than ever are using evidence-based decisionmaking in their budgets. It’s catching on in other areas, too, he says, but it’s still a relatively unused practice. Budget downturns and declining state revenues could turn that around, though. That, and the practice’s increased body of knowledge and winning examples. “We’ve learned lots of lessons from governments over the last 10-20 years about what works,” Carter says.
Top stories this week:
The Rockefeller Foundation and the nonprofit Center for Civic Futures on Tuesday unveiled a new effort, called the AI Readiness Project, aimed at preparing state governments to use artificial intelligence tools to improve how they administer services to the public.
The Beeck Center for Social Impact and Innovation at Georgetown University is also ramping up its efforts to support AI work in state and local governments. Andrew Merluzzi, who’s serving as its new AI innovation and incubation fellow, said he thinks the recent years of groundwork are finally beginning to bear fruit.
The Federal Communications Commission last week voted to approve an order that will roll back caps on phone and video calls to and from prisons and jails. Some rates are expected to double.
New episodes of StateScoop’s Priorities Podcast are posted each Wednesday. For more of the latest news and trends across the state and local government technology community, subscribe to the Priorities Podcast on Apple Podcasts, Google Podcasts,Soundcloud or Spotify.
This week we’re joined by North Carolina Chief Information Officer Teena Piccione, and Bernice Russell-Bond, the state’s chief information security officer. They share details of an upcoming cybersecurity internship program hoped to create a pipeline of talent for the state government. Starting next August, 10 college students will get a chance to work for the state as part-time interns, learning on the job as they perform a broad range of cybersecurity tasks. Russell-Bond says the program will give students exposure to “all aspects of cyber,” while providing the state a reliable source of fresh talent.
This week’s top stories:
A pilot project in Virginia is using agentic AI to slim down the commonwealth’s regulations. State agencies are being directed to use artificial intelligence to achieve a statewide goal of reducing regulations by 25%.
A new study from The Pew Charitable Trusts shows that federal broadband data used by states has several key shortcomings that should be remediated. Researchers found that broadband data is unreliable and inconsistent, making it difficult for states to plan their infrastructure buildouts.
A new report from the nonprofit Brennan Center for Justice found that 61% of local election officials are concerned about the cuts to election security services made this year by the Cybersecurity and Infrastructure Security Agency. Eighty-seven percent said they think state and local governments need to step up to fill the gap.
New episodes of StateScoop’s Priorities Podcast are posted each Wednesday.
For more of the latest news and trends across the state and local government technology community, subscribe to the Priorities Podcast on Apple Podcasts, Google Podcasts,Soundcloud or Spotify.
Priorities Podcast
A learning program for notaries in Indiana was not getting good reviews. Robert Fulk, the chief information officer for the Indiana Secretary of State’s office said people thought it was outdated, long, repetitive and clunky. And it was, until his office redesigned it from top to bottom using AI. Artificial intelligence is now infused into every aspect of the program, from its instructional content to its audio and video assets. “It’s really engaging for the learners,” Fulk says on the latest Priorities Podcast.
Also joining this episode is Patrick Carter, vice president of state practice at Results for America, who says that more states than ever are using evidence-based decisionmaking in their budgets. It’s catching on in other areas, too, he says, but it’s still a relatively unused practice. Budget downturns and declining state revenues could turn that around, though. That, and the practice’s increased body of knowledge and winning examples. “We’ve learned lots of lessons from governments over the last 10-20 years about what works,” Carter says.
Top stories this week:
The Rockefeller Foundation and the nonprofit Center for Civic Futures on Tuesday unveiled a new effort, called the AI Readiness Project, aimed at preparing state governments to use artificial intelligence tools to improve how they administer services to the public.
The Beeck Center for Social Impact and Innovation at Georgetown University is also ramping up its efforts to support AI work in state and local governments. Andrew Merluzzi, who’s serving as its new AI innovation and incubation fellow, said he thinks the recent years of groundwork are finally beginning to bear fruit.
The Federal Communications Commission last week voted to approve an order that will roll back caps on phone and video calls to and from prisons and jails. Some rates are expected to double.
New episodes of StateScoop’s Priorities Podcast are posted each Wednesday. For more of the latest news and trends across the state and local government technology community, subscribe to the Priorities Podcast on Apple Podcasts, Google Podcasts,Soundcloud or Spotify.
