A learning program for notaries in Indiana was not getting good reviews. Robert Fulk, the chief information officer for the Indiana Secretary of State’s office said people thought it was outdated, long, repetitive and clunky. And it was, until his office redesigned it from top to bottom using AI. Artificial intelligence is now infused into every aspect of the program, from its instructional content to its audio and video assets. “It’s really engaging for the learners,” Fulk says on the latest Priorities Podcast.
Also joining this episode is Patrick Carter, vice president of state practice at Results for America, who says that more states than ever are using evidence-based decisionmaking in their budgets. It’s catching on in other areas, too, he says, but it’s still a relatively unused practice. Budget downturns and declining state revenues could turn that around, though. That, and the practice’s increased body of knowledge and winning examples. “We’ve learned lots of lessons from governments over the last 10-20 years about what works,” Carter says.
Top stories this week:
The Rockefeller Foundation and the nonprofit Center for Civic Futures on Tuesday unveiled a new effort, called the AI Readiness Project, aimed at preparing state governments to use artificial intelligence tools to improve how they administer services to the public.
The Beeck Center for Social Impact and Innovation at Georgetown University is also ramping up its efforts to support AI work in state and local governments. Andrew Merluzzi, who’s serving as its new AI innovation and incubation fellow, said he thinks the recent years of groundwork are finally beginning to bear fruit.
The Federal Communications Commission last week voted to approve an order that will roll back caps on phone and video calls to and from prisons and jails. Some rates are expected to double.
New episodes of StateScoop’s Priorities Podcast are posted each Wednesday. For more of the latest news and trends across the state and local government technology community, subscribe to the Priorities Podcast on Apple Podcasts, Google Podcasts,Soundcloud or Spotify.
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A learning program for notaries in Indiana was not getting good reviews. Robert Fulk, the chief information officer for the Indiana Secretary of State’s office said people thought it was outdated, long, repetitive and clunky. And it was, until his office redesigned it from top to bottom using AI. Artificial intelligence is now infused into every aspect of the program, from its instructional content to its audio and video assets. “It’s really engaging for the learners,” Fulk says on the latest Priorities Podcast.
Also joining this episode is Patrick Carter, vice president of state practice at Results for America, who says that more states than ever are using evidence-based decisionmaking in their budgets. It’s catching on in other areas, too, he says, but it’s still a relatively unused practice. Budget downturns and declining state revenues could turn that around, though. That, and the practice’s increased body of knowledge and winning examples. “We’ve learned lots of lessons from governments over the last 10-20 years about what works,” Carter says.
Top stories this week:
The Rockefeller Foundation and the nonprofit Center for Civic Futures on Tuesday unveiled a new effort, called the AI Readiness Project, aimed at preparing state governments to use artificial intelligence tools to improve how they administer services to the public.
The Beeck Center for Social Impact and Innovation at Georgetown University is also ramping up its efforts to support AI work in state and local governments. Andrew Merluzzi, who’s serving as its new AI innovation and incubation fellow, said he thinks the recent years of groundwork are finally beginning to bear fruit.
The Federal Communications Commission last week voted to approve an order that will roll back caps on phone and video calls to and from prisons and jails. Some rates are expected to double.
New episodes of StateScoop’s Priorities Podcast are posted each Wednesday. For more of the latest news and trends across the state and local government technology community, subscribe to the Priorities Podcast on Apple Podcasts, Google Podcasts,Soundcloud or Spotify.
This week’s Priorities Podcast is joined by Matthew Guariglia, a senior policy analyst at the Electronic Frontier Foundation, who explains why he’s concerned about an AI-powered tool being adopted by police departments. The tool is Axon's Draft One, which pulls audio from body cam footage to help officers draft police reports. Following a recent investigation into how the technology works, Guariglia claims it was designed without transparency and auditing safeguards that he says ought to be present. He said he’s especially concerned by the window of plausible deniability the technology opens, providing no way for the public to discern between text written by human officers and that generated by software.
This week’s top stories:
Minnesota Gov. Tim Walz on Tuesday activated the state National Guard to help respond to a cyberattack on the state’s capital city. According to an announcement by Walz’s office, the National Guard’s help was needed because an ongoing cyberattack against St. Paul was larger and more complex than city staff were able to handle. St. Paul Mayor Melvin Carter called the attack a "deliberate, coordinated digital attack carried out by a sophisticated external actor."
Two local governments in Kansas and Nebraska are using GIS, artificial intelligence and lidar to fix accessibility issues with their curb ramps and sidewalks. The technology, which is helping the cities find and fix infrastructure that might not be compliant with the Americans with Disabilities Act, helped save over 1,000 hours of manual labor.
Delaware’s Department of Technology and Information adopted a policy this month that outlines how and when state employees can use generative artificial intelligence tools, and permits them to use many public and enterprise AI models, but not ones considered to be potentially malicious, like DeepSeek.
New episodes of StateScoop’s Priorities Podcast are posted each Wednesday.
For more of the latest news and trends across the state and local government technology community, subscribe to the Priorities Podcast on Apple Podcasts, Google Podcasts,Soundcloud or Spotify.
Priorities Podcast
A learning program for notaries in Indiana was not getting good reviews. Robert Fulk, the chief information officer for the Indiana Secretary of State’s office said people thought it was outdated, long, repetitive and clunky. And it was, until his office redesigned it from top to bottom using AI. Artificial intelligence is now infused into every aspect of the program, from its instructional content to its audio and video assets. “It’s really engaging for the learners,” Fulk says on the latest Priorities Podcast.
Also joining this episode is Patrick Carter, vice president of state practice at Results for America, who says that more states than ever are using evidence-based decisionmaking in their budgets. It’s catching on in other areas, too, he says, but it’s still a relatively unused practice. Budget downturns and declining state revenues could turn that around, though. That, and the practice’s increased body of knowledge and winning examples. “We’ve learned lots of lessons from governments over the last 10-20 years about what works,” Carter says.
Top stories this week:
The Rockefeller Foundation and the nonprofit Center for Civic Futures on Tuesday unveiled a new effort, called the AI Readiness Project, aimed at preparing state governments to use artificial intelligence tools to improve how they administer services to the public.
The Beeck Center for Social Impact and Innovation at Georgetown University is also ramping up its efforts to support AI work in state and local governments. Andrew Merluzzi, who’s serving as its new AI innovation and incubation fellow, said he thinks the recent years of groundwork are finally beginning to bear fruit.
The Federal Communications Commission last week voted to approve an order that will roll back caps on phone and video calls to and from prisons and jails. Some rates are expected to double.
New episodes of StateScoop’s Priorities Podcast are posted each Wednesday. For more of the latest news and trends across the state and local government technology community, subscribe to the Priorities Podcast on Apple Podcasts, Google Podcasts,Soundcloud or Spotify.
