Join Jeremy Keating and Catrin Townsend as they relaunch the Price Writer Podcast with a fresh new focus on books and their relevance to insurance pricing teams.  In this episode, we explore The Five Dysfunctions of a Team by Patrick Lencioni and examine how the model applies to technical and data-driven teams in insurance. From the challenge of building trust in large departments to the value of constructive conflict, we discuss practical, real-world insights on managing teams, holding each other accountable, and avoiding the low standards that arise from unresolved tensions.  Whether you're leading a pricing function or collaborating across teams, this episode unpacks how a popular business book can offer genuinely useful takeaways, even in the highly regulated world of general insurance.  Expect honest reflections, practical examples, and the occasional Monty Python anecdote.  PriceWriters is a training and education company focused on insurance pricing. Find out more about our engaging training, graduate schemes and workshops, by visiting 👉 www.pricewriters.com  #InsurancePricing #GeneralInsurance #PandCInsurance #PriceWriter