In this episode of Solving Healthcare, hosted by Dr. K, we revisit a conversation with Julie Drury, a dedicated advocate for patients and families. Julie shares her journey, including the loss of her daughter Kate to a rare mitochondrial disease, and reflects on the good and bad of our healthcare system. We discuss the critical role of patient-family-professional partnerships, how this has been disrupted during the pandemic, and the need to re-integrate families into healthcare teams. Julie’s work as Chair of the Minister’s Patient and Family Advisory Council and her efforts to shape health policy through collaboration and compassion offer invaluable insights into improving healthcare delivery.