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Press One Podcast
sclemonds
37 episodes
1 week ago
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Entrepreneurship
Business
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Entrepreneurship
Business
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Press One for Chris Irwin-Dudek - NiCE Interactions Recap
Press One Podcast
31 minutes 1 second
4 months ago
Press One for Chris Irwin-Dudek - NiCE Interactions Recap
In this episode of the Press One podcast, Host Steve Clemonds welcomes back Chris Irwin-Dudek at Interactions 2025. They discuss the vibrant atmosphere of the conference, the importance of humanizing customer experience, the role of AI in enhancing service, and the significance of empowering teams. Chris shares insights on NICE's new branding and future strategies, while also touching on personal anecdotes about family life and the joys of being a 'girl dad.' Steve also recaps his Top 5 takeaways from his time at Interactions during the weekly Low Hanging Fruit segment and highlights his Hero and Zero of the week.
Press One Podcast