In this insightful episode, Todd Conklin leads a fascinating discussion on the concept of counterfactuals with experts Robert Waterhouse and Zoe Gulley from Energy Safety Canada. They delve into the limitations of traditional accident investigations and how long-standing practices may not serve us well in truly understanding incidents and improving performance. The conversation focuses on causal reasoning, distinguishing it from negative reasoning, and the importance of learning how work is actually performed rather than pinpointing what did not happen. Throughout the episode, Todd and guests explore how this approach can transform not only investigations but also organizational learning and leadership strategies. The episode reveals how industries can benefit from shifting their focus from corrective actions based on negatives to actions that truly reflect and enhance real work conditions. Join this discussion to better grasp the potential of transforming safety and reliability practices in your organization.