Send us a text Why do some brands build loyal online communities while others struggle? The secret could be as simple as listening. 👂 On this episode of Practical Rebels, we were joined by @ivyeveritt. She is a social media strategist and 10-year industry veteran. During our conversation, she explained how social listening–especially paying attention to critics–is a way to turn tough feedback into powerful content and forge strong connections with your customers. We also set the record straig...