This podcast is for those working in automotive retail.
Host John Latka is the founder and president of Automotive Business Solutions and has over 30 years of retail automotive experience and an undeniable track record in sales leadership, employee development, and performance management.
The goal is to help listeners improve operational efficiency and increase sales by sharing ways and means we’ve used to help others. This includes aligning and balancing people, process, technology, culture, continuous improvement and accountability.
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This podcast is for those working in automotive retail.
Host John Latka is the founder and president of Automotive Business Solutions and has over 30 years of retail automotive experience and an undeniable track record in sales leadership, employee development, and performance management.
The goal is to help listeners improve operational efficiency and increase sales by sharing ways and means we’ve used to help others. This includes aligning and balancing people, process, technology, culture, continuous improvement and accountability.
In this episode, John Latka talks about Service Advisors.
Tune in to hear why he considers them the unsung heroes of dealerships.
In addition, John reviews the process Service Advisors have to follow, with a focus on the interactive service walk around.
Listeners will also hear about John’s most recent experience in a dealership’s service department.
Power Past the Competition
This podcast is for those working in automotive retail.
Host John Latka is the founder and president of Automotive Business Solutions and has over 30 years of retail automotive experience and an undeniable track record in sales leadership, employee development, and performance management.
The goal is to help listeners improve operational efficiency and increase sales by sharing ways and means we’ve used to help others. This includes aligning and balancing people, process, technology, culture, continuous improvement and accountability.
