This podcast is for those working in automotive retail.
Host John Latka is the founder and president of Automotive Business Solutions and has over 30 years of retail automotive experience and an undeniable track record in sales leadership, employee development, and performance management.
The goal is to help listeners improve operational efficiency and increase sales by sharing ways and means we’ve used to help others. This includes aligning and balancing people, process, technology, culture, continuous improvement and accountability.
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This podcast is for those working in automotive retail.
Host John Latka is the founder and president of Automotive Business Solutions and has over 30 years of retail automotive experience and an undeniable track record in sales leadership, employee development, and performance management.
The goal is to help listeners improve operational efficiency and increase sales by sharing ways and means we’ve used to help others. This includes aligning and balancing people, process, technology, culture, continuous improvement and accountability.
In this episode, John Latka talks about Receptionists – The multi-tasking superheroes.
Tune in to hear as he talks about automated attendants versus people who answer the incoming calls.
John also addresses the attributes and duties of a professional receptionist.
In addition, you’ll hear how a receptionist handled a particular situation that ended up in a vehicle being sold.
Power Past the Competition
This podcast is for those working in automotive retail.
Host John Latka is the founder and president of Automotive Business Solutions and has over 30 years of retail automotive experience and an undeniable track record in sales leadership, employee development, and performance management.
The goal is to help listeners improve operational efficiency and increase sales by sharing ways and means we’ve used to help others. This includes aligning and balancing people, process, technology, culture, continuous improvement and accountability.
