Always Be Closing. Perhaps you know this famous line from Glen Garry, Glen Ross. Well in this episode, David Sandana explains how he walked into Lutz Tile of Tacoma, Washington, for a bag of thinset but came out owning an entire tile store. This in-depth episode goes over much of what it takes to have a brick and mortar presence, selling materials to your competitors, and the challenges associated with getting a crew to install porcelain slabs. This was a fun one for sure!