In this episode of the Pool Chasers Podcast, Greg and Justin sit down with Monica Archibald, District Sales Manager at Hayward Pool Products, for an in-depth conversation on the evolution of pool equipment, customer service, and industry innovation. Monica shares her journey from customer service in Temecula to becoming a key figure at Hayward, offering insights into how the company listens to the market through "Voice of the Customer" initiatives. They explore differences between the Califor...
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In this episode of the Pool Chasers Podcast, Greg and Justin sit down with Monica Archibald, District Sales Manager at Hayward Pool Products, for an in-depth conversation on the evolution of pool equipment, customer service, and industry innovation. Monica shares her journey from customer service in Temecula to becoming a key figure at Hayward, offering insights into how the company listens to the market through "Voice of the Customer" initiatives. They explore differences between the Califor...
Industry Insights, JMax High-Profile Projects and Navigating Market Fluctuations with Greg, Justin, & Mike
Pool Chasers Podcast
45 minutes
1 year ago
Industry Insights, JMax High-Profile Projects and Navigating Market Fluctuations with Greg, Justin, & Mike
In this episode, we dive into the collaboration between Pul Products, and JMax Plumbing, to design an innovative pool return solution for managing high-volume overflow in pools. We also share our hands-on experience installing a Clear Comfort dual unit system and highlight JMax's unique approach to educating sales teams on plumbing essentials. Join us as we discuss exciting projects, and reflect on working with high-profile clients who prioritize simplicity. We also explore the challenges of ...
Pool Chasers Podcast
In this episode of the Pool Chasers Podcast, Greg and Justin sit down with Monica Archibald, District Sales Manager at Hayward Pool Products, for an in-depth conversation on the evolution of pool equipment, customer service, and industry innovation. Monica shares her journey from customer service in Temecula to becoming a key figure at Hayward, offering insights into how the company listens to the market through "Voice of the Customer" initiatives. They explore differences between the Califor...
