www.sebp.police.uk Easier Said Than Done webinar - Video Response The time it takes to get a response from police is a key determinant of public satisfaction and police performance. In recent years, forces have experimented with using video-call technology to connect callers to police officers more quickly. Rigorous evaluations have shown it to be much, much faster and popular with victims of crime. But like anything involving technology in a fast moving environment, it's not easy to get it up and running. In this episode of ESTD, we'll talk to people who have been at the forefront of the early pilots and their follow ups. We'll discuss the potential problems and solutions on the implementation journey and, as usual, give everyone the opportunity to ask the panel questions directly.