Join professional speaker and five-time bestselling author Rob Jolles as he takes the mic to host Pocket-Sized Pep Talks! This dynamic show delivers concise, impactful messages designed to inform, entertain, inspire, and motivate. Through thought-provoking interviews with fascinating guests and Rob’s own unique commentary, listeners gain valuable insights for both personal and professional growth. Engaging conversations and thoughtful questions keep audiences coming back for more, because sometimes, the best advice comes in small but powerful doses.
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Join professional speaker and five-time bestselling author Rob Jolles as he takes the mic to host Pocket-Sized Pep Talks! This dynamic show delivers concise, impactful messages designed to inform, entertain, inspire, and motivate. Through thought-provoking interviews with fascinating guests and Rob’s own unique commentary, listeners gain valuable insights for both personal and professional growth. Engaging conversations and thoughtful questions keep audiences coming back for more, because sometimes, the best advice comes in small but powerful doses.
Customer experience isn’t just about policies; it’s about promises. And when those promises are broken, the ripple effects can be long-lasting.
In this quick, seven-minute Pocket Sized Pep Talk, I share a personal story of loyalty, status, and a missed opportunity for a major airline. After nearly four decades and over two million miles with United Airlines, I was reminded that what matters most isn’t the perks, it’s how a company responds when things go wrong. It seems that United breaks more than guitars; they break commitments.
Pocket Sized Pep Talks
Join professional speaker and five-time bestselling author Rob Jolles as he takes the mic to host Pocket-Sized Pep Talks! This dynamic show delivers concise, impactful messages designed to inform, entertain, inspire, and motivate. Through thought-provoking interviews with fascinating guests and Rob’s own unique commentary, listeners gain valuable insights for both personal and professional growth. Engaging conversations and thoughtful questions keep audiences coming back for more, because sometimes, the best advice comes in small but powerful doses.
