Imagine the following situation: As a website owner you are receiving a message from a visitor that your website is down. It gives a bad impression and costs you sales now and can diminish trust with consumers. In other words, when your site is unavailable or underperforming, you want to be the first one to know – you don’t want to hear it from a potential customer. In order for that to happen, you need monitoring. Luckily, Vincent Van Megen is here to tell us the most important facts about monitoring – what it is and how Plesk’s new offering, 360 Monitoring, can help.