In this episode of "Playbook for Performance," Shawna Corden dives into the intricacies of performance management. Far from being a dreaded task, Shawna explains how setting clear expectations can transform this process into a seamless part of leadership.
Episode Highlights
1. Understanding Performance Management:
- Setting clear expectations for your team.
- Differentiating between job descriptions and position plans.
2. The Importance of Expectations:
- Aligning work with how it should be done and deadlines.
- Ensuring mutual understanding of tasks using metaphors like "paint the shed."
3. Managing Time and Projects:
- Balancing workload throughout the year with pie charts and forecasting.
- Addressing busy seasons and planning for personal and professional time.
4. Development Opportunities:
- Focusing on strengths over weaknesses.
- Utilizing mentoring and setting SMART goals for clarity and success.
5. Tracking Progress:
- Regular check-ins and feedback.
- Keeping detailed notes on individual progress.
6. Handling Underperformance:
- Assuming positive intent and offering support.
- Identifying capacity versus capability issues and providing necessary resources.
Resources:
Next Episode Preview:
1. Topic: Diversity and Inclusion
2. Focus: The importance of diversity of thought in enriching teams and improving business outcomes.
Takeaway: Performance management is about setting clear expectations, fostering growth, and maintaining regular communication to ensure team success.
