Bonnie and Clyde delve into my first book 'The Platform Owner's Guidebook' uncovering key themes and practical tips on mastering platform ownership. This episode covers navigating enterprise software like CRMs and ERPs, and highlights the critical role of a platform owner akin to a ship's captain. Learn about zero-based capacity planning, building compelling business cases, and leveraging networks, as well as the importance of understanding company culture during system implementation.

They discuss my four levels of platform maturity - and explore the career journey of a platform owner.

00:00 Introduction to the Platform Owner's Guidebook

00:34 Meet Bonnie and Clyde: Your Reviewers

00:53 Navigating Enterprise Software: The Ship Captain Analogy

01:50 Building Your A-Team: The Key to Success

02:17 The Importance of Company Culture

04:20 Irreversible Decisions: Getting It Right from the Start

05:48 Purpose-Driven Implementation

07:03 Zero-Based Capacity Planning

09:37 The Power of Your Network

09:55 Learning from Others' Mistakes

10:48 Building Internal Relationships

11:54 The Concept of Dogfooding

13:31 Rewards of Platform Ownership

13:55 Shane's Platform Maturity Model

14:08 Level One: Rationalize

14:56 Level Two: Realize

16:26 Level Three: Amplify

18:09 Level Four: Becoming Missionaries

19:18 Conclusion and Call to Action

Bonnie and Clyde are AI generated characters. Their voices and their review were created using Google NotebookLM. I've made no edits; and it's not entirely correct but I think an interesting listen.

Get the Platform Owner's Guidebook - https://www.shanewilliams.com.au/book