What happens when good promos go bad? In this episode, we're sharing our biggest tips for running smooth and profitable sales and promotions at your store. We have learned some hard lessons and we hope by sharing them here, you can learn from us without having to make those same mistakes yourself!
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
Ready to level up your advertising and promotions? This week, the Pet Shop Girls are sharing their real-world experiences - both successes and failures - when it comes to advertising tactics (including TV commercials, social media, SEO, and more). Listen in for actionable advice on affordable, effective ways to attract new customers and keep your business top-of-mind, even during slow periods.
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
It's almost time for SUPERZOO, and we want to help you be prepared to make the most out of this incredible show. This week, we are sharing all kinds of tips including where to stay, using the app, navigating all the vendors without getting overwhelmed, what to pack and what to wear, and so much more.
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
🎉🐾 Celebrate with us as we hit a milestone! 🐾🎉
They're going big with "30 Events in 30 Minutes" — packed with creative and inspiring event ideas for every Pet Pro. From fun community gatherings to unique in-store promotions, they've got something for everyone. And because they love to overdeliver, they've thrown in a few extra ideas just for you! Yes, they might have run a tad over 30 minutes, but trust us, every minute is pure gold!
Don’t miss out on this treasure trove of ideas. Tune in and start planning your next amazing event!
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
This week, we're discussing the importance of having customer-friendly policies. From our own personal experiences with unfriendly policies like credit card surcharges, restrictive returns, and hidden fees, to the value of transparent communication, flexible payment options, and an overall positive shopping experience to build customer loyalty, we hope this episode encourages you to eliminate any unfriendly policies and focus on creating a welcoming environment for your customers.
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
Over the next few weeks, we are excited to introduce our first mini-series of the Pet Shop Girls Podcast, all about Legendary Leadership. In this first episode of the Legendary Leadership Series, Richard Phillips joins us to talk about performance reviews and evaluations, leadership styles, and employee engagement.
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
You've heard us talk about how much we love ChatGPT and leveraging AI in our businesses in previous episodes, and we are so excited to dig deeper into these topics in today's episode. Alongside our guest, we are sharing insights about leveraging various AI tools (including ChatGPT) to streamline administrative tasks, generate ideas, and optimize time efficiency.
Our guest this week is Josh Stewart-Van Dusen, CEO of Tandem X Visuals and Instant Media Hub. Both of these companies are cutting-edge and leading the charge when it comes to leveraging tech and AI for visual production and media management.
Free Download:
https://www.houseofpawspetpro.com/p/ultimate/
Connect with Josh:
josh@instantmediahub.com
https://www.instagram.com/stewartvandusen/
https://www.instantmediahub.com/
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
Responding to reviews is crucial for maintaining a positive reputation. In today's episode, we are sharing all our best tips and best practices for acknowledging both positive and negative reviews, addressing concerns in a professional manner, and using reviews as an opportunity to improve business practices.
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
Planning events for your retail store can be overwhelming, but they are super valuable. When you do it right, events can help you build community and create raving fans. In this week's episode, we are breaking down the ins and outs of planning and executing exceptional events.
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
Today's guest is Bob Negen, a seasoned expert in retail management and customer experience. Bob is the co-founder of Whizbang Retail Training, a company dedicated to helping independent retailers thrive in today's competitive market. If you haven't heard of Whizbang, you need to check it out.
In this episode, we are thrilled to discuss several ideas to have a super summer, focusing on strategies for pet retailers to maximize this vibrant season. If you're a pet store owner looking for fresh ideas to attract more customers, you're in for a treat.
Connect with Whizbang:
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
Meet Phil Klaassen, CEO of Pan Pacific Pet, and our special guest in this week's episode. We are discussing distribution done differently - from robots, to tablets, to building authentic relationships with partners, and so much more.
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
This week we are joined by special guest Krysta Fox, holistic certified Vet Tech. We are chatting about all things supplements from selecting high-quality supplements, what supplements support specific pet needs, how to help your employees with training and knowledge about supplements, supplement industry standards and red flags, and so much more.
Meet Krysta
Krysta began her pet industry career at a small feed store in her hometown, and since then has taken on various roles within the pet industry from sales to manufacturing, formulation, and marketing. Krysta is a seasoned veterinary technician; working in traditional, holistic, and integrative practices for close to a decade. This plays a key part in her knowledge of veterinary medicine and common (and uncommon) practice within the field. Krysta is obsessed with learning more every day in the field of animal health and nutrition. With her combined veterinary and pet industry knowledge, she can effectively help almost anyone she comes across in some way regarding their pets’ health.
Get Carly's Natural Pet Health Journal:
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
No matter your mindset about social media, you've probably heard and felt the pressure to show up in order to grow your business. In this episode, we are breaking down the importance of social media, the different platforms and how to use them, content strategies, responding to negative comments, consistency, and how to get started with your social media marketing.
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
This week, join us to pull back the curtain on the challenges indie retailers face when working with brands. From MAP policy nightmares to SKU overload, we're laying it all out there - but don't worry, we've got solutions too! Join us as we give brands a peek behind the scenes and show them how to better support the lifeblood of the pet industry.
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
Today, we are talking about the importance of maintaining a positive team culture and addressing issues or "yellow flags" before they become bigger problems. We can't stress enough how important it is to listen to your gut instincts, have difficult conversations, establish clear expectations for employees, and use disciplinary processes and employee handbooks to protect the business culture.
The key topics discussed in this episode include:
- Why it's important to remove negative employees from a business
- Team culture, appearance, and setting expectations in a business
- Employee disciplinary process in a retail setting
- Employee handbooks: documenting disciplinary actions, and reference checks
- Listening to your gut instincts
- And so much more!
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
We are thrilled to have Dr. Conor Brady join us on the podcast today. As a leader in canine nutrition, "Dr. Brilliant" shares invaluable insights into raw feeding, dental health, seaweed supplements and more. From raw meaty bones to homemade dog treats, we enjoyed getting Dr. Brady's opinions on "paws up or paws down" for various topics related to Pet Dental Month.
Connect with Dr. Conor Brady and DogsFirst:
https://www.instagram.com/dogsfirstireland
Check out Dr. Brady's online courses that we discussed in the episode: https://www.dogsfirst.ie/all-courses/
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
It's time to evaluate your pricing strategy going into 2024. In this episode, we cover a lot of different pricing strategies and techniques to help boost your bottom line in the new year, from charm pricing and decoy pricing to bundling add-ons and case discounts. Come find us on social media to let us know which strategies you'll be implementing - we can't wait to hear what you think!
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
We had such an insightful discussion with Billy Hoekman from Green Juju in this episode. He provided so much valuable information about the pet food industry, AAFCO regulations, and how Green Juju is innovating with their whole food approach. Billy also gave great advice for retailers to educate staff and customers. It was fascinating to learn about his passion for pet nutrition and hear his visions for the future of the industry. We really enjoyed chatting with Billy and getting to pick his brain on various topics through our rapid-fire questions.
Connect with Billy and Green Juju:
https://www.instagram.com/billy_hoekman/
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
Today we are sharing our top tips for new pet business owners. We are here to share what we've learned so that you don't have to make all the same mistakes we made when we first started our businesses, from online sales, to inventory selection, to sales strategy, e-mail strategy, and more. What is one thing you wish you had known when you first started your business? Connect with us on social media at the link below and let us know!
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
https://www.instagram.com/odysseypets
https://linktr.ee/odysseypetsdallas
Connect with Pet Product News:
Sherry and Carly are taking a much-needed spring break, but before they go, they’re reflecting on the wild ride that’s been The Pet Shop Girls Podcast! 🚀
In this episode, we’re reminiscing about our favorite guests, the lessons we’ve learned, and how this podcast has evolved over the past year and a half. We’re also getting real about the challenges of juggling business and podcasting—because let’s be honest, it’s no walk in the (dog) park! 🐶
Plus, we’re giving you a sneak peek at what’s coming in Season 2, from exciting partnerships to ways you can help shape the future of the show. And don’t worry, we’re not leaving you empty-pawed—listen to the end because we’re wrapping things up with a few laughs.
Hit play, enjoy the ride, and we’ll see you soon! 🎧🐾
Connect with the Pet Shop Girls!
Find us everywhere: https://linktr.ee/petshopgirls
Connect with Carly (House of Paws):
https://www.instagram.com/houseofpawsboutique
https://www.tiktok.com/@houseofpawsboutique
https://www.facebook.com/houseofpawsboutique
Connect with Sherry (Odyssey Pets):
https://www.facebook.com/odysseypets
