How to start & Build a Pest control company with mark porter from porters pest control!

a short 13 min clip from a amazing packed show!

Mark emphasized that customers remember how they felt, not just what you did.Clear communication, rapid response, and genuine care are what build strong, loyal relationships.Mark built his brand with community visibility, personal branding, and a consistent local presence.UK pest controllers can thrive by becoming a trusted local name rather than just another contractor.Positive Google reviews, referrals, and social proof drive the majority of new business.Delivering consistent, quality service earns long-term credibility and online presence.Porter’s approach uses authentic, down-to-earth messaging, including storytelling and personality.In a crowded UK market, pest control firms should avoid generic messaging and focus on local relevance.A tight, well-trained team can offer better service and flexibility than larger companies.Small firms have the advantage of direct leadership visibility and faster decision-making.