“Leadership isn’t about control anymore — it’s about connection.” What if everything you thought about leadership was based on outdated assumptions? In this special episode from the 2025 HAOP Forum Series – part of our Design-Thinking Program for Health System, Clinical, and Nursing Leaders – I’m joined by Dana Greenberg and Scott Taylor of Babson College to rethink what leadership must look like in today’s complex world. Together, they break down: • Why leadership must shift from individ...
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“Leadership isn’t about control anymore — it’s about connection.” What if everything you thought about leadership was based on outdated assumptions? In this special episode from the 2025 HAOP Forum Series – part of our Design-Thinking Program for Health System, Clinical, and Nursing Leaders – I’m joined by Dana Greenberg and Scott Taylor of Babson College to rethink what leadership must look like in today’s complex world. Together, they break down: • Why leadership must shift from individ...
#127: Leading with Humanity and Innovation: Reinventing the Role of Technology in Healthcare
Personalization Outbreak
58 minutes
5 months ago
#127: Leading with Humanity and Innovation: Reinventing the Role of Technology in Healthcare
What if we stopped measuring time by minutes, and started measuring it by meaning? In this special episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, Kathy Azeez Narain, Chief Digital & Customer Innovation Officer at Hoag | ex-Amex, challenges the way we define patient connection in an increasingly tech-driven system. “It’s not about how long the doctor spends with you. It’s about whether you felt seen, heard, and valued.” This conversation explor...
Personalization Outbreak
“Leadership isn’t about control anymore — it’s about connection.” What if everything you thought about leadership was based on outdated assumptions? In this special episode from the 2025 HAOP Forum Series – part of our Design-Thinking Program for Health System, Clinical, and Nursing Leaders – I’m joined by Dana Greenberg and Scott Taylor of Babson College to rethink what leadership must look like in today’s complex world. Together, they break down: • Why leadership must shift from individ...
