On this episode, we speak to Claudia Blumenstock, Founder and CEO at Copernicus.
Key Takeaways:
(1:04) Feedback from staff and leaders on challenges they face.
(3:29) The need for leadership training at all levels of the organization.
(6:55) Addressing communication challenges among leaders and staff.
(7:47) Strategies for improving communication skills.
(11:08) Unique recruitment approaches, including hiring for personality fit.
(12:22) Challenges faced by leaders who are constantly putting out fires.
(15:57) The importance of involving staff in the interview process.
(17:11) The need for courageous decision-making and spending money to address turnover.
(21:38) The importance of transparency in leadership.
(28:26) Reflecting on personal fears and transparency.
Resources Mentioned:
We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.
Sponsored by Experience.Care
This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance, our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
#seniorliving #longtermcare #seniors #seniorcare