On this episode, host Peter Murphy Lewis talks with Greg Ernst, Vice President of Operations at Dial Senior Living and Chair of the Nebraska Healthcare Assisted Living Association. Greg shares his path from an uncertain start in healthcare to finding lasting purpose in senior living. He reflects on the daily rewards of connecting with residents, the importance of authenticity in leadership, and the impact of often-overlooked frontline caregivers. His story highlights the heart of long-term care and why people matter most.
Key Takeaways:
00:00 Introduction.
02:40 Discovering senior living through an unexpected internship.
05:10 How a resident’s gratitude for housekeeping revealed a daily impact.
09:23 Residents carry wisdom, vitality, and life experience.
12:42 Senior living offers unmatched daily career satisfaction, often in simple ways.
15:41 Overnight and dining staff often go unseen.
18:15 Leadership values are shaped by the memory of a grandmother’s selflessness.
Resources Mentioned:
https://www.linkedin.com/in/greg-ernst-46b3502b/
https://www.linkedin.com/company/dial-senior-living/
https://dialseniorliving.com
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