How We Onboard New Patients (And Why It Matters So Much) When new patients call your clinic, they’re often nervous, skeptical, and unsure. Many have never heard of pelvic PT—and nearly all have had negative healthcare experiences in the past. Onboarding isn’t just logistics—it’s your first chance to show them you’re different. Done well, it builds comfort, trust, and confidence before they ever step into the treatment room. In this episode, we share: Why onboarding is so important in pelvic h...
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How We Onboard New Patients (And Why It Matters So Much) When new patients call your clinic, they’re often nervous, skeptical, and unsure. Many have never heard of pelvic PT—and nearly all have had negative healthcare experiences in the past. Onboarding isn’t just logistics—it’s your first chance to show them you’re different. Done well, it builds comfort, trust, and confidence before they ever step into the treatment room. In this episode, we share: Why onboarding is so important in pelvic h...
In this first Nicole’s Nudge episode, we’re diving into two powerful questions you can use to unlock your patient’s true goals during their evaluation. Too often, we get caught up in the symptoms without uncovering what really scares our patients—or how their life would change if those symptoms disappeared. These questions can shift the entire course of care and strengthen the therapeutic alliance right from the start. Listen in as we share the exact phrasing for these questions, why th...
Pelvic PT Rising
How We Onboard New Patients (And Why It Matters So Much) When new patients call your clinic, they’re often nervous, skeptical, and unsure. Many have never heard of pelvic PT—and nearly all have had negative healthcare experiences in the past. Onboarding isn’t just logistics—it’s your first chance to show them you’re different. Done well, it builds comfort, trust, and confidence before they ever step into the treatment room. In this episode, we share: Why onboarding is so important in pelvic h...
