The provided source offers an extensive examination of unconditional positive regard (UPR), a foundational concept in psychology, particularly within client-centered therapy as pioneered by Carl Rogers. This article defines UPR as an attitude of complete acceptance and love for an individual, regardless of their actions, and differentiates it from accepting every behavior. Furthermore, the text explores the psychology behind UPR, discussing its application in counseling, social work, and pare...
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The provided source offers an extensive examination of unconditional positive regard (UPR), a foundational concept in psychology, particularly within client-centered therapy as pioneered by Carl Rogers. This article defines UPR as an attitude of complete acceptance and love for an individual, regardless of their actions, and differentiates it from accepting every behavior. Furthermore, the text explores the psychology behind UPR, discussing its application in counseling, social work, and pare...
Business Operations - Deep Dive 5 : Exploring Good Customer Service (Part A)
PEELC Strategy: A Deep Dive into Business Success
15 minutes
10 months ago
Business Operations - Deep Dive 5 : Exploring Good Customer Service (Part A)
Episode 5: Exploring Good Customer Service (Part A) In this episode of PEELC Strategy Productions, we dive into the first part of our two-part series on customer service. Discover why delivering exceptional service is at the heart of successful businesses, and explore the key distinctions between pre-sale and post-sale interactions. We cover how businesses create positive customer experiences and the consequences of failing to meet expectations. Using the fictional café BrewBliss, we illustra...
PEELC Strategy: A Deep Dive into Business Success
The provided source offers an extensive examination of unconditional positive regard (UPR), a foundational concept in psychology, particularly within client-centered therapy as pioneered by Carl Rogers. This article defines UPR as an attitude of complete acceptance and love for an individual, regardless of their actions, and differentiates it from accepting every behavior. Furthermore, the text explores the psychology behind UPR, discussing its application in counseling, social work, and pare...
