
Welcome back to another episode of Peak Property Performance! Your co-hosts Drew Hall and Bill Douglas are here to help you master the art - and science - of running high-performing properties. In this episode, Drew and Bill pick up where they left off in their series on the “5 Cs” framework for property data strategy. This time, they shine a spotlight on “Control”—what it means, how mastering system communication can save you money, and why empowering your team to take ownership can lead to big wins.
They discuss the power of transparent data, how targeted focus on utilities, vacancies, and insurance can be true game-changers, and why celebrating those small wins along the way is essential to building a winning culture. Whether you’re looking to harness data to boost occupancy, reduce operating costs, or simply create a better resident experience, this episode is packed with insights for property owners and managers at all stages of their digital journey.
Stay tuned as Drew and Bill share real-world tips for keeping your systems and your people - working together seamlessly, and lay the groundwork for the next “Champion” phase in your property performance playbook. Don’t forget to like, subscribe, and let us know what topics you want to hear next!