Customer retention is a critical focus for platforms. Ian Hillis sat down with Andrea Kando, Chief Payments and Strategy Officer at TouchBistro, a leading restaurant management software provider, to explore how software companies can keep their customers engaged and satisfied. With years of experience in payments and strategy, Andrea provides a comprehensive perspective on the challenges and opportunities of user retention for software platforms.
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Customer retention is a critical focus for platforms. Ian Hillis sat down with Andrea Kando, Chief Payments and Strategy Officer at TouchBistro, a leading restaurant management software provider, to explore how software companies can keep their customers engaged and satisfied. With years of experience in payments and strategy, Andrea provides a comprehensive perspective on the challenges and opportunities of user retention for software platforms.
Episode 46 | Software-led payments: What’s on the horizon for platforms in 2025?
PayFAQ: The Embedded Payments Podcast
21 minutes
9 months ago
Episode 46 | Software-led payments: What’s on the horizon for platforms in 2025?
In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. With decades of experience in payments, Matt provided invaluable insights on emerging trends, regulatory changes, and the future of Embedded Finance.
PayFAQ: The Embedded Payments Podcast
Customer retention is a critical focus for platforms. Ian Hillis sat down with Andrea Kando, Chief Payments and Strategy Officer at TouchBistro, a leading restaurant management software provider, to explore how software companies can keep their customers engaged and satisfied. With years of experience in payments and strategy, Andrea provides a comprehensive perspective on the challenges and opportunities of user retention for software platforms.
