In this conversation, Calvin Stovall discusses his newly minted book 'Hidden Hospitality,' which explores the untold stories of black hotel, motel, and resort owners from the pioneer days to the civil rights era. He shares his journey in the hospitality industry, the importance of mentorship, and the innovative leadership that shaped his career. Stovall reflects on the historical significance of black entrepreneurship in hospitality, the challenges of publishing a book, and the need to highlight these hidden narratives. The discussion also touches on the impact of the Civil Rights Act on black-owned businesses and the importance of customer experience in various industries.
Chapters
00:00 Hidden Hospitality: An Overview
07:08 Calvin Stovall's Journey in Hospitality
14:24 Leadership and Innovation in Hospitality
21:03 The Birth of a Hospitality Historian
33:02 The Process of Publishing a Book
39:36 The Importance of Sharing Untold Stories
45:22 Reflections on the Civil Rights Act and Black Entrepreneurship
You can follow Calvin Stovall journey here in the links below: