The people who hire me ask me to help their teams make changes. Most of the time, my first step is to see how I can slash those teams' load. To me, this is dreadfully obvious, but for a lot of folks seeking change, it comes as a completely shocking idea. The weirdest part, though, is that it not only improves our ability to change, it usually also increases our actual productivity. Let's talk about the change effect of that first, then the productivity effect.

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