From being the first in the family to go to university to creating a virtual hospital service treating hundreds of thousands of patients during the COVID pandemic, Vanessa Janissen has carved out an incredible career in the health sector spanning more than 25 years. Ms Janissen was appointed Chief Executive of NSW Health Pathology in 2023. Here she shares her leadership secrets, and her plans for transforming health services and creating laboratories of the future at NSW Health Pathology, taking advantage of the latest technologies in genomics, virtual care and precision-medicine and investing in its most important asset, its people.