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Partners2Success: The Podcast
Partners2Success The Podcast
33 episodes
3 days ago
We're excited to bring you Partners2Success: The Podcast, hosted by Lloyd Cross! This podcast is all about you—our amazing travel agents who want to level up your skills and grow your business. In each episode, we’ll introduce you to our incredible trade team, some fantastic travel industry experts and successful agents—who are ready to share their secrets and insights. Enjoy!
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All content for Partners2Success: The Podcast is the property of Partners2Success The Podcast and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
We're excited to bring you Partners2Success: The Podcast, hosted by Lloyd Cross! This podcast is all about you—our amazing travel agents who want to level up your skills and grow your business. In each episode, we’ll introduce you to our incredible trade team, some fantastic travel industry experts and successful agents—who are ready to share their secrets and insights. Enjoy!
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Business
Episodes (20/33)
Partners2Success: The Podcast
33. LLOYD CROSS: "We are very TRANSPARENT, GENUINE and what YOU SEE is what YOU GET"

You asked… we delivered!

It’s finally Lloyd’s turn in the hot seat — and who better to do the interviewing than our very first podcast guest, Don Bircham, Owner of Hays Travel Mold!


In this final episode of the series, we’re going out with a bang:
🔸 Lloyd shares his story (yes, accents and all!)

🔸 Our exciting new initiative to help travel agents grow on the high street

🔸 Don takes a trip down memory lane - from episode one to today

🔸 And… the surprising story of why he got pulled over outside Holiday House

 

Packed with laughs, insights, and feel-good moments - it’s the perfect send-off for the season.
Don’t miss it!


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5 months ago
1 hour 1 minute 45 seconds

Partners2Success: The Podcast
32. DAME IRENE HAYS: "EVERY single person at Hays Travel is IMPORTANT to me"

In the penultimate episode of Season 1, Lloyd is joined by Dame Irene Hays, Owner of Hays Travel, for a truly special conversation recorded at the ITT Conference in Sardinia.

Dame Irene shares the inspiring story of how Hays Travel was founded in 1980 with her late husband John, starting with just one shop, two members of staff, and first-year sales of only £812. Fast forward to today, the business has grown to over 509 stores, 4,700 staff, and a £3.2 billion turnover.

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5 months ago
40 minutes 54 seconds

Partners2Success: The Podcast
31. HOLIDAYS BY DESIGN: "We would be NOTHING without our TEAM"

Holidays by Design share the inspiring journey of turning a dream into reality. Listen to how they found their fate on the sunny side of the street and how they hit the ground running despite unexpected challenges - including some opening day drama.

Hear all about their fast-paced decision making and the story behind how Holidays by Design got its name!

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5 months ago
54 minutes 16 seconds

Partners2Success: The Podcast
30. CLAIRE EVANS: "I want us to create a platform for INDEPENDENT SUCCESS"

Lloyd is joined by Claire Evans who discusses her inspiring 26 years in the travel industry, whose career journey has taken her from her time at Britannia to Chief Operating Officer at The Midcounties Co-operative.


Plus, Claire lets us in on her once-a-year spontaneous trips, that have taken her from climbing Machu Picchu to seeing gorillas in Uganda!


Listen now...

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5 months ago
41 minutes 18 seconds

Partners2Success: The Podcast
29. KARL DOUGLAS & KELLY CHEESMAN: "We WANT people to walk into our shop and say WOW"

Lloyd chats with Karl Douglas and Kelly Cheesman, Directors and Co-Owners of Beverley Travel. They discuss how their ambitious vision led them to be crowned UK & Ireland’s No.1 Agency in TTG’s Top 50 Travel Agencies 2023 and how they continue to go above and beyond for their customers through their exclusive VIP club.



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6 months ago
54 minutes 12 seconds

Partners2Success: The Podcast
28. JADE EVERS: “EVERYTHING we do, is how we can HELP a TRAVEL AGENT”

Lloyd is joined by Jade who is back from maternity leave, so there's no better time to tune into the podcast to hear her incredible journey! Tune in to hear about...


  • How Jade met Lloyd 10 years ago
  • Starting out as an apprentice at Co-operative travel
  • Stepping into the role of Customer Service Manager
  • Her passion for learning and love of holidays
  • Transitioning from on the road to office based work during COVID
  • Enjoyment of project work and new challenges


Listen now!

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6 months ago
30 minutes 40 seconds

Partners2Success: The Podcast
27. ANDY NELSON & CRAIG WEATHERILL: "We don't work with other operators like we do Jet2holidays!"

Lloyd is joined by long time friends Andy Nelson and Craig Weatherill, the dynamic duo behind two of the most respected independent agencies in the travel industry - Admiral & Craig Travel.

What began with a spark of inspiration from Andy's dad in Tenerife has grown into a 23 year journey of friendship, business and high street success. Tune in to hear about...

  • Andy's leap from civil engineering to launching his first travel agency in Altrincham in 2001
  • Their journey learning the travel industry from scratch to building a thriving business together
  • The story behind their five stores and why the high street is important for footfall
  • Why educational trips are a must for their team
  • The role branding and product quality play in long-term success


Plus, the story behind the infamous life-size cut out of Lloyd!

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6 months ago
53 minutes 57 seconds

Partners2Success: The Podcast
26. DAVE & NICOLA PALMER: "Our BIGGEST COMPETITOR is OURSELVES"

Lloyd is joined by Dave and Nicola Palmer, owners of Perfect Getaways. From launching two retail locations on the same day to introducing an innovative all-inclusive bar concept for customers, they share their inspiring journey of building a thriving travel business.


You won't want to miss it...

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6 months ago
41 minutes 53 seconds

Partners2Success: The Podcast
25. AMANDA MATTHEWS: "If you LOVE what you DO, that PASSION SHINES through"

This week on the podcast, Lloyd sits down with Amanda Matthews, Owner and Managing Director of Designer Travel. Tune in to hear all about the highs and lows of specialising in the luxury travel market and the importance of taking chances and stepping outside your comfort zone. Plus, the “karaoke queen” gives Jess Glynn a run for her money by closing the podcast with a special farewell song!


You won't want to miss it...

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7 months ago
37 minutes 23 seconds

Partners2Success: The Podcast
24. TIM BARTON-KNOTT: "That SMALL agent today could be a BIG agent tomorrow"

In our latest podcast episode, Lloyd is joined by Tim, Owner of Barton-Knott Travel, a multi-award-winning travel expert who runs one of the UK’s leading independent travel agencies. From taking fan clubs on tour (can you guess who's?) to opening his first travel agency within Next, Tim shares valuable insights on the importance of having Jet2holidays branding in store, marketing strategies, and his attention to detail.


You won't want to miss his unforgettable Palma trip story - one of Lloyd's favourite memories from his many trips over the years!


Tune in now for a dose of inspiration and practical tips to inspire you...

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7 months ago
47 minutes 25 seconds

Partners2Success: The Podcast
23. TRICIA HANDLEY-HUGHES: "We DON'T all wear TWO HEADS at InteleTravel"

Lloyd is joined by Tricia Handley-Hughes, Managing Director of InteleTravel UK, to discuss leadership and lessons learned from a career spanning over 40 years in travel and hospitality.

When Lloyd featured on the InteleTravel podcast that Tricia helped set up, it sparked the idea to start our own - and now she’s here to share her insights!

Here’s a sneak peek of what you’ll hear about:

✅ Which job transformed Tricia’s outlook on leadership

✅ Why there are so many Burger King's in airports!

✅ Stories of Simon in Sorrento in a hair net, covered in flour, at their 2024 conference

✅ Balancing focus and discipline in the face of negativity

✅ Networking tips for homeworkers and building a supportive community

✅ Kilt-wearing comparisons
✅ Why it’s crucial to sit back and reflect before hitting that keyboard!

Tune in now and don’t forget to subscribe so you never miss an episode!

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7 months ago
46 minutes 38 seconds

Partners2Success: The Podcast
22. IAIN KIRKBRIGHT: "If you DON'T TRY something, you'll NEVER KNOW"

What does it take to rapidly grow a travel agency in just five years? Lloyd sits down with Iain Kirkbright, co-owner of Sunlounger Travel, to uncover the strategies, innovations, and passions driving his success. Here's a sneak peek into this episode’s conversation...

✅ The secret to scaling and adapting in a fast-changing industry

✅ How a Jet2holidays Digital Display Advertising Screen has boosted business

✅ The game-changing impact of the "Appoint an Apprentice" scheme

✅ A deep dive into Iain’s passion for cars!


Tune in now and don’t forget to subscribe so you never miss an episode!

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7 months ago
31 minutes

Partners2Success: The Podcast
21. SIMON MARSHALL: "Always STRIVE to ACHIEVE what it is that YOU want to ACHIEVE"

"Give the fans what they need, Lloyd!" - and that's exactly what we've done!


In this week's podcast, Lloyd sits down with Simon Marshall, National Sales Manager at Jet2holidays. With over 12 years of working together, they’ve got plenty to chat about! Here's a sneak peek at what’s in store...

✅ Was Simon really the youngest travel agency manager ever? Can you beat his record?

✅ Conference memories galore - from magic acts with Tony Mann from Idle Travel to fangirling over Sinitta!

✅ The legendary mobile travel agent trailers and how many attempts it took Simon to pass his HGV course...

✅ Facing fears along the way!


Tune in now and don't forget to subscribe to our channel so that you don't miss an episode!

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7 months ago
51 minutes 51 seconds

Partners2Success: The Podcast
20. JAMES MALYON on how to MAKE yourself MORE VISIBLE

Lloyd is joined by James Malyon, Director of Digital at Jet2holidays, for an insightful discussion on the new era of technology and its impact on our travel agent partners.


Following his highly praised presentation at the Jet2TimeMachine Conference, we couldn’t wait to have him on the show! They dive into:

✅ The power of website speed and its effect on conversion rates

✅ How his team enhances the customer journey at every touchpoint

✅ Why embracing technology is essential for success✅ The importance of resilience and humility in navigating change

✅ Unlocking value by empowering others to reach their full potential


Listen now and don’t forget to subscribe!

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8 months ago
46 minutes 24 seconds

Partners2Success: The Podcast
19. JOE BIGGS: "If you DON'T ASK for the sale, SOMEONE ELSE WILL"

Lloyd welcomes Joe Biggs, the UK’s top Jet2holidays homeworker, to Holiday House for this week's episode of Partners2Success: The Podcast.


From his days as cabin crew to becoming a leading travel agent, Joe shares his incredible journey and passion for the industry. They also explore how award wins and engaging marketing strategies fuel demand in travel.


Stay in the know - hit follow now and never miss an episode!

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8 months ago
43 minutes 42 seconds

Partners2Success: The Podcast
18. MARK JOHNSON: "This is the BEST podcast EVER!"

Lloyd is joined (once again!) by Mark Johnson, Director at Polka Dot Travel. After a Groundhog Day moment with a failed first recording, they’re back and ready to dive into Mark’s journey in the travel industry.


They also discuss the importance of high street presence and reveal why a strong team and customer service is the heartbeat of travel.


Don’t miss out—subscribe now and never miss an episode!

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8 months ago
1 hour 11 minutes 49 seconds

Partners2Success: The Podcast
17. DAVID CHAMBERS & JUDITH ALDERSON: Welcome to the DAWSONS FAMILY

Join Lloyd as he heads up to the North East for an insightful conversation with Judith Alderson, Commercial & Corporate Director, and David Chambers, Director of Business Development at Dawson & Sanderson.


They share the story behind 'The Dawson Family Ethos' and dive into the values that shape their business. Plus, Lloyd and David bond over their shared love for music and swap some of the most bizarre tales from their retail experiences.


Be sure to subscribe so you never miss an episode!

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8 months ago
26 minutes 39 seconds

Partners2Success: The Podcast
16. DAVID NEILL: The PUZZLE of PLANNING

It’s time for another exclusive insider’s look at Jet2holidays, and we’re excited to welcome David Neill, Corporate Affairs & Sustainability Director at Jet2holidays, to this week’s episode of Partners2Success: The Podcast. Tune in to hear David share his insights on the importance of planning, the role of charters and special flights, and dive into our sustainability strategy.


Don’t forget to subscribe to our channel so you never miss an episode!

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9 months ago
45 minutes 17 seconds

Partners2Success: The Podcast
15. MICHELLE VAN SPRANG: This is WHY you should APPOINT AN APPRENTICE

As National Apprenticeship Week approaches, we’re excited to welcome Michelle Van Sprang, Managing Director of AS Training, to this week’s episode of Partners2Success: The Podcast.


Michelle is a driving force behind supporting the next generation of talent entering the travel industry through apprenticeship schemes. Whether you're a business owner considering bringing an apprentice onto your team, or you're exploring whether an apprenticeship is the right path for you—this episode is a must-listen!


Subscribe to our channel so you never miss an episode!

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9 months ago
35 minutes 8 seconds

Partners2Success: The Podcast
14. GARY LEWIS: "The common theme is passion"

We’re excited to welcome Gary Lewis, CEO from The Travel Network Group (TTNG) to this week’s episode of Partners2Success: The Podcast.


Lloyd and Gary take a deep dive into the incredible growth of TTNG and the importance of listening in leadership that Gary swears by. Plus, if you want to find out what are the common traits of a successful travel agent - tune in!


Subscribe to our channel so you never miss an episode!

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9 months ago
48 minutes 24 seconds

Partners2Success: The Podcast
We're excited to bring you Partners2Success: The Podcast, hosted by Lloyd Cross! This podcast is all about you—our amazing travel agents who want to level up your skills and grow your business. In each episode, we’ll introduce you to our incredible trade team, some fantastic travel industry experts and successful agents—who are ready to share their secrets and insights. Enjoy!