In this deeply personal and resonant episode, longtime hospice nurse and podcast host of The Heart of Hospice, Helen Bauer, BSN RN CHPN®, shares an intimate look at the soul of hospice nursing — the part that’s rarely documented but always deeply felt. With more than seven years behind the mic and a career alongside patients and families at the bedside, Helen reflects on the intimacy and intensity of hospice care, and the challenges of translating those sacred moments into clinical notes and checkboxes.  Together, we explore the personhood-centered mindset that defines exceptional hospice nursing: arriving as a blank slate, open and eager to learn who the patient is, then crafting care that honors the individual’s story, values, and needs. Helen speaks candidly about the emotional toll of the work, the cumulative grief nurses carry, and the resilience it takes to keep showing up — not just for patients, but for ourselves.  Listeners will hear reflections on:  The artistry and difficulty of painting a picture through documentation  How hospice nurses excel at education and advocacy, even outside traditional care settings  What we’re doing well as a community — and where we can grow  The value of Hospice Navigation Services and empowering families with information  The quiet power of showing up, day after day, with care and presence  This episode is a tribute to hospice nurses everywhere — a reminder that your work matters, your presence is powerful, and you are just as important as the care you provide.  Whether you're a hospice nurse, a health care professional, or a family member navigating end-of-life care, this episode will speak to the heart of what it means to accompany someone at life’s end — with compassion, courage, and creativity.    Helen Bauer, BSN RN CHPN® Helen Bauer is a highly experienced hospice nurse with more than 15 years dedicated to end-of-life care. Her expertise spans across bedside care, caregiver support, nursing leadership, and hospice consulting. Since 2016, she has been the voice behind The Heart of Hospice podcast, where she shares her deep knowledge and compassionate approach to end-of-life care.  As the founder of Hospice Navigation Services, Helen provides unbiased, expert guidance and support for individuals and families navigating the complexities of hospice and serious illness. Her work as an End of Life Educator and Advocate focuses on empowering caregivers and hospice workers, ensuring that those facing serious illness experience the best possible care at the end of life. Known for her compassion, empathy, and respect, she remains a trusted resource in the field of hospice care.    Brett Snodgrass, DNP, FNP-C, ACHPN®, FAANPDr. Brett Snodgrass has been a registered nurse for 28 years and a Family Nurse Practitioner for 18 years, practicing in multiple settings, including family practice, urgent care, emergency departments, administration, chronic pain and palliative medicine. She is currently the Operations Director for Palliative Medicine at Baptist Health Systems in Memphis, TN. She is board certified with the American Academy of Nurse Practitioners. She is also a Fellow of the American Association of Nurse Practitioners and an Advanced Certified Hospice and Palliative Nurse. She completed a Doctorate of Nursing Practice at the University of Alabama – Huntsville. She is a nationally recognized nurse practitioner speaker and teacher. Brett is a chronic pain expert, working for more than 20 years with chronic pain and palliative patients in a variety of settings. She is honored to be the HPNA 2025 podcast host. She is married with two daughters, two son in laws, one grandson, and now an empty nest cat. She and her family are actively involved in their church and she is an avid reader.